Seeking a seasoned Cloud Solution Architect to act as a trusted advisor and technical leader for Microsoft's key Retail & Consumer Goods clients. This role is pivotal in helping customers achieve significant business outcomes through comprehensive Azure, AI, Security, Data, Business Applications, Modern Work, and Unified solutions.

You will proactively pinpoint customer challenges, translating complex business requirements into robust, scalable cloud architectures. A core aspect of this position involves driving the adoption, consumption, usage, and expansion of Microsoft's platform offerings.

Success in this role hinges on deep technical acumen, exceptional executive communication, and a strong, customer-centric leadership approach. The ability to lead and influence virtual teams across Microsoft, partner organizations, and customer stakeholders is essential. You will champion the customer's vision while leading their technological transformation journey, ensuring accelerated business value realization.

Drive business impact by identifying and anticipating cross-solution opportunities for scaled consumption, usage, and unified expansion based on customer value and Microsoft's proposition. Strategically consult with customers, building trust to advocate for optimized architectures and solutions that align with their requirements.

Analyze industry trends and gather customer insights to map existing and novel architectures to business outcomes. Proactively capture and execute opportunities within Microsoft's Customer Engagement Model, escalating and mitigating blockers to accelerate solution deployment and value realization.

Operate with excellence, collaborating across teams to achieve customer objectives and enhance satisfaction. Proactively manage business and technical risks, ensuring compliance with industry and Microsoft guidelines. Deliver solutions in line with company methodologies, preparing complex customers for operational readiness and long-term organizational adoption to drive consumption and usage.

Translate customer problems into industry solutions aligned with Microsoft's strategy, creating compelling business cases and explaining ROI. Accelerate customer adoption of Microsoft solutions and build relationships with technical and business decision-makers. Act as the voice of the customer, sharing feedback with Engineering teams to influence product roadmaps and drive improvements.

Requires a minimum of 12 years of experience in cloud and Data & AI technologies, IT consulting, systems administration, network operations, software development, or related technical fields. Must have over 10 years of experience in customer-facing roles and 8+ years of experience leading technical projects.

Demonstrated expertise in Data, Azure, AI, Security, Business Applications, Modern Work, and Unified solutions is essential. Strong executive communication skills, customer-centric leadership, and relevant cloud technical certifications (e.g., Azure, AWS, GCP, Security) are mandatory.

This position emphasizes technical leadership, mentoring capabilities, and the ability to drive upskilling within teams based on market demand. Experience in leading virtual teams, contributing to intellectual property, and participating in external technical communities is highly valued.