Client Support Specialist-Business Consulting Risk-TMT-CNS-RISK-PROCESS & CONTROLS-Bangalore

EY

2+ yrs Bengaluru Full Time Work from office
EY logo
Posted : yesterday
Actively hiring

Job description

EY is a global leader in assurance, tax, transaction, and advisory services. We foster a culture of growth, providing training, opportunities, and creative freedom to help you build a better working world and become your best professional self. This role is within our TMT (Technology, Media & Entertainment, and Telecommunications) Business Consulting Risk division, focusing on Process & Controls in Bangalore.

The TMT sector faces industry convergence, presenting both opportunities for evolution and challenges in competitiveness and agile strategy. We assist TMT companies in creating exceptional employee and customer experiences, managing risks, and driving M&A strategies to foster innovation and growth.

Our EY Consulting service line transforms businesses through people, technology, and innovation. We partner with clients to solve their most strategic problems, focusing on driving long-term value. Our expertise spans Business Consulting, Technology Consulting, and People Advisory Services. We help organizations identify and manage risks to align with future business strategies and objectives through Enterprise Risk, Technology Risk, and Financial Services Risk consulting.

Responsibilities

Provide technical excellence in client support, leveraging proficiency in Excel for data analysis, reporting, and documentation. Support client engagements by ensuring accurate tracking, effective coordination, and timely issue resolution. Demonstrate a strong understanding of consulting support processes within risk and controls environments. Prepare and maintain structured client deliverables with a keen focus on data quality. Assist in managing process and control activities to ensure seamless day-to-day client support.

Qualifications

To excel in this role, you should possess a Bachelor of Commerce degree and have a minimum of 2 years of experience in Technical Support. We are seeking individuals who can collaborate effectively across multiple client departments while adhering to commercial and legal requirements. A practical, problem-solving approach to complex issues is essential, along with the ability to deliver insightful and practical solutions. We value candidates who are agile, curious, mindful, adaptable, and creative, maintaining positive energy throughout their work.

Essential Skills

ExcelData AnalysisReportingClient SupportIssue ResolutionProcess & Controls

Highlights

  • Actively hiring

More Details

RoleClient Support Specialist-Business Consulting Risk-TMT-CNS-RISK-PROCESS & CONTROLS-Bangalore
IndustryTelecommunications
DepartmentConsulting
Employment TypeFull Time, Work from office

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Telecommunications

Client Support Specialist-Business Consulting Risk-TMT-CNS-RISK-PROCESS & CONTROLS-Bangalore at EY | SkillMX | SkillMX