Join EY as an Assistant Director in Operations, playing a key role in shaping our Consulting Service Line. You'll drive strategic and tactical decisions, collaborating with service line leads and the core operations team to enhance our operational capabilities.

This position offers a unique opportunity to leverage your expertise in Business Forecasting & Planning within a leading firm, significantly contributing to the growth of a new service offering. Be part of a dynamic environment focused on building an exceptional experience for yourself and contributing to a better working world.

Key responsibilities include generating management information reports for designated sectors or geographies, capacity planning for competencies, and providing end-to-end support to Service Lines through regular touchpoints with enablement functions like finance and talent.

You will ensure real-time team management, oversight, and appropriate actions to meet service level goals and maximize efficiency. This involves extensive knowledge of resource fulfillment, demand vs. supply analysis, skill-set mapping, and tracking employee-related information. You'll provide insights to leadership to prevent revenue leakage, manage mobility and financial planning, including budget reforecasting and headcount reviews, and ensure compliance with defined processes.

Additional duties involve reviewing cost/P&L/investment analyses for business teams, overseeing hiring requests, and reporting directly to the local Service Line Leader with a dotted line to the Service Line Operations Leader.

To excel in this role, a Graduate or Post Graduate qualification is required, complemented by 12-15 years of relevant work experience.

You will provide essential support to client-facing consulting teams and onshore finance/engagement teams through timely reports and insights. This includes assisting with budget vs. actuals analysis, forecasting productivity, and utilization, ensuring efficient team communications, and performing quality reviews of generated reports.

Maintaining process documentation, archiving it appropriately, supporting stakeholder relationship management, and preparing reports and dashboards for various stakeholders, including senior leadership, are also crucial aspects of this role. You'll also handle ad-hoc reporting and one-time tasks as needed.