Join EY and contribute to a career that's as unique as you are. Leverage global scale, supportive culture, and cutting-edge technology to achieve your full potential. Your distinct perspective will help EY excel, fostering an exceptional experience for you and a better world for all.

EY's BMC function is expanding its global marketing and communications technology stack. This role is pivotal in a multi-year transformation agenda focused on enhancing technology, delivery, and portfolio execution to optimize global BMC planning, governance, and change delivery.

This Product Manager role will steer the product strategy, roadmap, and business adoption of EY's customer data, audience management, and journey orchestration capabilities. Collaborating with marketing, analytics, technology, and business stakeholders, you will drive the advancement of Adobe-powered customer intelligence and activation solutions to achieve measurable business outcomes, enrich audience insights, and enhance personalization.

Define and manage the product vision, roadmap, priorities, and success metrics for BMC technology, specifically Adobe Customer Journey Analytics (CJA) and Adobe Journey Optimizer (AJO).

Partner with BMC stakeholders to deeply understand business objectives, user needs, operational challenges, adoption barriers, and opportunities for product enhancement.

Translate business priorities into clear product outcomes, epics, features, user stories, and acceptance criteria for delivery teams.

Own backlog prioritization and make critical trade-off decisions, balancing business value, user impact, delivery complexity, risks, and resource availability.

Collaborate closely with project managers, business analysts, data engineers, Power BI developers, EY Technology, and vendors to ensure delivery aligns with product intent and desired outcomes.

Lead product discovery, option assessment, and stakeholder alignment, ensuring decisions are evidence-based and consider realistic delivery constraints.

Monitor product performance, adoption, benefits, feedback, and user experience to identify enhancements and inform future roadmap planning.

Support governance, planning, and leadership reporting with clear updates on product priorities, progress, risks, dependencies, decisions, and expected value.

Contribute to continuous improvement within BMC Enablement by standardizing product management practices, roadmap governance, backlog discipline, and value measurement.

Demonstrated experience as a Product Manager, Product Owner, or Digital Product Lead with a focus on Adobe Customer Journey Analytics (CJA), Adobe Experience Platform (AEP/CDP), Adobe Journey Optimizer (AJO), or similar MarTech platforms.

Proven ability to support technology, digital, marketing, communications, transformation, analytics, or enablement products and platforms.

Strong practical skills in roadmap management, backlog prioritization, stakeholder engagement, requirements shaping, user story definition, and value tracking.

Experience working effectively with cross-functional delivery teams, including project managers, business analysts, data, engineering, technology, vendors, and offshore resources.

Capability to manage competing priorities, make clear product trade-offs, and produce high-quality product artifacts, leadership updates, and decision materials.

Experience utilizing agile, product-led, or iterative delivery approaches to achieve measurable improvements for users and the business.