Join EY and build a career that's as unique as you are. As a Transformation Operations Senior Associate within the Brand, Marketing & Communications (BMC) function, you will play a pivotal role in evolving how we plan, govern, and deliver transformation initiatives. This is an opportunity to shape the future of program operations, driving efficiency and effectiveness across key strategic priorities. You will work independently, thrive in ambiguity, and build strong stakeholder relationships, making complex work simpler and more impactful.

This role is designed for individuals passionate about improving ways of working, embracing emerging technologies, and contributing to a better working world.

Drive effective programme operations, governance, and stakeholder engagement for BMC transformation initiatives. Support governance forums, leadership meetings, and transformation activities through meticulous planning, coordination, documentation, and follow-up. Manage action trackers, decision logs, risks, and dependencies, ensuring timely programme reporting. Coordinate global stakeholders to ensure commitments are met and actions are progressed. Maintain the BMC Planning Tool as a central repository for planning and activity management. Partner with leads and regional teams to support planning cycles and governance requirements. Develop and maintain essential documentation, including workflows, process guidance, and stakeholder communications. Identify opportunities for process simplification, standardization, and automation. Contribute to the design and adoption of AI-enabled workflows and scalable support models. Build playbooks and self-service resources to enhance efficiency and consistency across the function.

Demonstrate strong stakeholder management skills, comfortable engaging with senior global leaders. Possess the ability to work independently, manage competing priorities effectively with minimal supervision, and maintain a highly organized approach with excellent attention to detail. Thrive in a fast-paced, evolving environment with a solutions-focused mindset and a passion for continuous improvement. Exhibit strong written and verbal communication skills, with the capability to connect information across workstreams, identifying dependencies, risks, and opportunities. Possess experience in programme operations, PMO, transformation support, business operations, or project coordination, with a proven track record supporting complex programmes involving multiple stakeholders. Strong experience in producing governance materials, reports, presentations, and programme documentation is essential. Ability to manage multiple priorities and deliver high-quality work under tight deadlines is crucial. Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams) and experience working in a highly matrixed global environment are required. An interest in emerging technologies like AI and automation is highly valued.