Join Amazon Prime Video's GSS Campaign Operations team as a Campaign Operations Associate. This role offers a unique opportunity to influence business decisions and shape the future of Prime Video campaigns.

You will be instrumental in building and managing campaigns using various marketing tools and operational workflows, strictly adhering to Standard Operating Procedures (SOPs). Delivering campaigns on time with high quality is paramount. Continuous learning and adaptation to new features and process changes are essential for success in this dynamic environment. Maintaining accurate workflow tools and trackers for daily tasks is a key responsibility. Flexibility for rotational shifts based on business needs is required.

Execute campaigns for Amazon Prime Video, ensuring on-time delivery and exceptional quality.

Adhere to Standard Operating Procedures (SOPs) and adapt to evolving features and processes.

Update workflow tools and trackers diligently to monitor daily tasks and progress.

Meet business objectives and Key Performance Indicators (KPIs), including SLA, productivity, and quality targets.

Proactively alert managers or Subject Matter Experts (SMEs) to any emerging problems or concerns.

Resolve customer-facing trouble tickets efficiently, maintaining 100% SLA and quality standards.

Demonstrated ability to meet Key Performance Indicators (KPIs) for business, such as Service Level Agreements (SLA), productivity, and quality targets.

Proficiency in managing operational workflows and adhering to Standard Operating Procedures (SOPs).

Capability to proactively identify and communicate issues to relevant stakeholders.

Ability to maintain high standards of quality in all assigned tasks.

Commitment to continuous learning and adapting to new processes and features.

Openness to work rotational shifts as dictated by business requirements.