NTT DATA is seeking a dynamic Call Center Senior Representative to join our team in Gurugram. This entry-level outbound sales role focuses on engaging customers in Canada, promoting telecom products, and driving revenue through consultative selling. Join a forward-thinking organization committed to innovation and employee growth.

Key responsibilities include making high-volume outbound calls, promoting telecom plans and services, understanding customer needs to recommend tailored solutions, and consistently achieving sales targets. You will also professionally handle objections, maintain accurate CRM records, adhere to quality standards, and deliver exceptional customer experiences while maximizing revenue.

Ideal candidates possess strong communication skills with a clear English accent, a persuasive sales mindset, and the ability to actively listen and show customer empathy. Resilience in handling rejection and basic system/CRM handling skills are essential. A graduate degree is preferred, with flexibility based on communication skills. We welcome freshers and offer opportunities for those with 0-2 years of experience, with a preference for BPO/sales backgrounds.