Join NTT DATA as a Call Center Senior Representative and contribute to a global leader in business and technology services. We are seeking enthusiastic individuals to join our dynamic team in Gurgaon. At NTT DATA, we foster an inclusive environment where your contributions are valued, and your career growth is a priority through extensive learning opportunities.

Engage with customers through high-volume outbound calls to promote telecom products and services. Understand individual customer needs to offer tailored solutions and drive revenue. Achieve daily, weekly, and monthly sales targets while professionally handling objections and maintaining accurate CRM records. Ensure adherence to scripts and quality standards for a superior customer experience.

We are looking for candidates with strong English communication skills and a clear, neutral accent. A natural sales mindset, persuasive abilities, and excellent active listening skills are essential. Resilience in handling rejection and basic proficiency in CRM systems are required. A graduate degree is preferred, with flexibility based on communication capabilities. Freshers are welcome, and prior BPO or sales experience is a plus.