Join NTT DATA, a global pioneer committed to fostering talent and creating an inclusive environment where contributions are valued. We believe in the power of possibility, driven by our exceptional people. A career here offers ongoing opportunities for growth through barrier-free learning and the chance to be part of a global network.

Embrace an inclusive culture where you can be your best self, making a significant difference to clients, colleagues, and communities. Your innovative ideas will be welcomed, keeping us agile and at the forefront of technology. Experience working with Fortune 500 clients and world-leading technology partners across 57 countries.

As a Call Center Senior Representative, you will engage Canada-based customers through high-volume outbound calls to promote telecom products and services. Your role involves consultative selling to drive revenue, understanding customer needs, and recommending tailored solutions. You'll be responsible for achieving sales targets, professionally handling objections, maintaining accurate CRM records, and ensuring adherence to scripts and quality standards.

Deliver an exceptional customer experience while simultaneously maximizing revenue. This entry-level position is ideal for individuals with a strong sales mindset and a passion for customer engagement.

We are seeking candidates with strong communication skills and a neutral, clear English accent, coupled with a persuasive sales mindset and excellent active listening abilities. Resilience and a capacity to handle rejection professionally are essential. Basic system and CRM handling proficiency is required.

Eligibility includes being a graduate, with a flexible approach based on communication skills. We welcome freshers and individuals with 0-2 years of experience, preferably with BPO or sales background. The role involves a US-Canada shift (night shift) with 10-hour working days, 100% work from office, and company-provided transportation for night shifts.