Join NTT DATA as a Senior Call Center Representative in our outbound sales team. This entry-level role offers a fantastic opportunity to launch your career in sales, engaging with customers in Canada to promote exciting telecom products and services. At NTT DATA, we believe in fostering an environment where your contributions are valued and your growth is prioritized through continuous learning and development opportunities. Become part of a global pioneer, working with Fortune 500 clients and a diverse network of professionals across the world.

Engage high-volume outbound calls to potential and current customers, actively promoting telecom products, plans, and upgrade options. Recommend personalized solutions by understanding individual customer needs and proactively addressing objections with professionalism. You will be responsible for achieving daily, weekly, and monthly sales targets, maintaining accurate records in our CRM system, and ensuring adherence to all quality and process standards. Your role is crucial in delivering an outstanding customer experience while maximizing revenue generation.

We are seeking individuals with strong communication skills, possessing a clear and neutral English accent. A natural sales mindset with persuasive abilities is essential, alongside a talent for active listening and demonstrating customer empathy. Resilience to handle rejection gracefully and basic proficiency in system and CRM usage are also key. This position is open to graduates with 0-2 years of experience, and freshers are enthusiastically welcomed. Prior experience in BPO or sales is preferred but not mandatory.