Join NTT DATA as a Senior Representative in a dynamic outbound sales role, focusing on engaging Canadian customers. This is an entry-level opportunity to drive revenue by promoting telecom products and services through consultative selling.

NTT DATA is dedicated to fostering a work environment where every individual feels valued and can contribute significantly. We believe in the power of possibility, fueled by our exceptional people. Your contributions at NTT DATA truly matter.

As a Senior Representative, you will make a high volume of outbound calls to engage prospective and existing customers. Your role involves promoting a range of telecom products, including plans, upgrades, and retention offers. You will be expected to understand customer needs deeply and recommend tailored solutions, consistently striving to achieve daily, weekly, and monthly sales targets.

Handle customer objections and rejections with professionalism, while maintaining accurate CRM records of all interactions, conversions, and follow-ups. Ensuring compliance with scripts, quality, and process standards is crucial. The ultimate goal is to deliver an outstanding customer experience that maximizes revenue.

Successful candidates will possess strong communication skills with a neutral and clear English accent. A robust sales mindset, coupled with persuasive abilities, is essential. Key attributes include active listening, customer empathy, and resilience to effectively handle rejection. Basic proficiency in system and CRM handling is also required.

Eligibility requires being a graduate, though flexibility exists based on communication prowess. We welcome freshers and candidates with 0-2 years of experience, with a preference for those with prior BPO or sales experience.