Call Center Senior Representative
NTT DATA
NTT DATA
Join NTT DATA, a global leader where people are at the core of our success. We foster an environment of belonging and value every contribution. Discover opportunities to grow your career through continuous learning and be part of a diverse team of over 40,000 professionals across 57 countries. We believe in possibility and empower our people to make it happen, delivering impactful services to Fortune 500 clients and world-leading technology partners.
This entry-level outbound sales role involves engaging Canada-based customers to promote telecom products and drive revenue.
Key duties include making high-volume outbound calls, promoting telecom plans and offers, understanding customer needs to recommend tailored solutions, and achieving sales targets. You will professionally handle objections, maintain accurate CRM records, and ensure compliance with all quality and process standards to deliver an exceptional customer experience and maximize revenue.
We are seeking individuals with strong communication skills and a clear English accent. A natural sales mindset with persuasive abilities, coupled with active listening and customer empathy, is essential.
Resilience to handle rejection effectively and basic proficiency in system/CRM handling are also required. Eligibility includes being a graduate with 0-2 years of experience; freshers are welcome. Prior experience in BPO or sales is preferred.
NTT DATA
IT Consulting