Call Center Senior Representative

NTT DATA

Up to 2 yrs Gurugram Full Time Work from office
NTT DATA logo
Posted : today
Actively hiring

Job description

Join NTT DATA, a global leader where people are at the core of our success. We foster an environment of belonging and value every contribution. Discover opportunities to grow your career through continuous learning and be part of a diverse team of over 40,000 professionals across 57 countries. We believe in possibility and empower our people to make it happen, delivering impactful services to Fortune 500 clients and world-leading technology partners.

Responsibilities

This entry-level outbound sales role involves engaging Canada-based customers to promote telecom products and drive revenue.

Key duties include making high-volume outbound calls, promoting telecom plans and offers, understanding customer needs to recommend tailored solutions, and achieving sales targets. You will professionally handle objections, maintain accurate CRM records, and ensure compliance with all quality and process standards to deliver an exceptional customer experience and maximize revenue.

Qualifications

We are seeking individuals with strong communication skills and a clear English accent. A natural sales mindset with persuasive abilities, coupled with active listening and customer empathy, is essential.

Resilience to handle rejection effectively and basic proficiency in system/CRM handling are also required. Eligibility includes being a graduate with 0-2 years of experience; freshers are welcome. Prior experience in BPO or sales is preferred.

Essential Skills

EnglishCommunicationSalesPersuasionActive ListeningCustomer EmpathyResilienceCRM

Highlights

  • Actively hiring

More Details

RoleCall Center Senior Representative
DepartmentSales
Employment TypeFull Time, Work from office

About the Company

NTT DATA logo

NTT DATA

IT Consulting

Call Center Senior Representative at NTT DATA | SkillMX | SkillMX