Join NTT DATA, a global leader committed to fostering a culture where every individual can thrive and make a meaningful contribution. We believe in the power of possibility, driven by our exceptional people. A career with us means endless opportunities for professional growth through accessible learning tools, belonging within an inclusive global community, and making a significant difference to clients, colleagues, and communities. Experience working with Fortune 500 clients and cutting-edge technology partners, as part of a vast network of diverse professionals across 57 countries.

This role offers a compelling opportunity in outbound sales, focusing on engaging Canada-based customers to promote telecom products and drive revenue. It's an entry-level position designed for motivated individuals looking to build a career in sales.

Key responsibilities include conducting a high volume of outbound calls to engage both prospective and existing customers. You will actively promote a range of telecom products, including plans, upgrades, bundles, and retention offers. A crucial part of the role involves understanding individual customer needs to recommend suitable, tailored solutions. You'll be expected to consistently achieve daily, weekly, and monthly sales targets.

Successfully handling objections and managing rejections professionally is vital. Maintaining accurate CRM records for all interactions, conversions, and follow-ups is essential. You must ensure strict adherence to scripts, quality standards, and established processes. Ultimately, the goal is to deliver an exceptional customer experience while maximizing sales revenue.

We are seeking individuals with strong communication skills, specifically a neutral and clear English accent. A natural sales mindset coupled with persuasive abilities is essential for success in this role. Candidates should possess excellent active listening skills and a high degree of customer empathy.

Resilience and the capacity to handle rejection effectively are key attributes. Basic proficiency in system and CRM handling is required. Eligibility includes being a graduate (flexible based on communication skills) and possessing 0–2 years of experience, with freshers being welcome. Prior experience in BPO or sales is preferred but not mandatory.