Call Center Senior Associate
NTT DATA
NTT DATA
Join NTT DATA as a Customer Sales Executive and contribute to our global mission of driving innovation. We foster a culture where your contributions are valued, and you have ample opportunities for growth and development. Be part of a dynamic team in an inclusive environment where you can bring your authentic self to work. Your ideas are welcomed, and your impact is recognized as we collaborate with Fortune 500 clients and world-leading technology partners across 57 countries.
Engage Canada-based customers through high-volume outbound calls to promote and sell telecom products, including plans, upgrades, and retention offers. Understand individual customer needs to recommend personalized solutions and consistently achieve daily, weekly, and monthly sales targets. Professionally manage objections and rejections, meticulously maintain accurate CRM records, and ensure adherence to scripts, quality, and process standards to deliver exceptional customer experiences and maximize revenue.
We are seeking individuals with strong English communication skills and a clear, neutral accent, coupled with a persuasive sales mindset. Essential qualities include active listening, customer empathy, and resilience to effectively handle rejection. Basic proficiency in system and CRM handling is required. A graduate degree is preferred, and candidates with 2-4 years of experience, particularly in BPO or sales, will be considered.
NTT DATA
Information Technology & Services