Join NTT DATA as a Senior Associate in our Call Center team, focusing on outbound sales for Canada-based customers. This role offers a fantastic opportunity to grow your career within a supportive, global organization. We value diversity and believe in creating an environment where your contributions truly matter, allowing you to shine and make a difference.

Engage with prospective and existing customers through high-volume outbound calls to promote telecom products and services. Understand customer needs to recommend tailored solutions, driving revenue growth. Effectively handle objections and rejections while maintaining accurate CRM records and adhering to quality and process standards. Deliver an exceptional customer experience that maximizes revenue.

We seek individuals with strong English communication skills and a clear, neutral accent. A persuasive sales mindset, combined with active listening and customer empathy, is essential. Resilience to handle rejection and basic CRM system proficiency are required. While a Graduate degree is preferred, flexibility exists based on communication skills. Freshers are welcome, with prior BPO or sales experience being an advantage.