Join NTT DATA as a Senior Associate in our outbound sales team, playing a vital role in connecting with Canada-based customers. This entry-level position focuses on promoting telecom products and services, driving revenue through consultative selling and exceptional customer engagement. We believe in nurturing talent and offer a supportive environment where your contributions are valued.

Engage high-volume outbound calls to prospective and current customers, promoting a range of telecom products including plans, upgrades, bundles, and retention offers. You will identify customer needs, recommend tailored solutions, and strive to achieve daily, weekly, and monthly sales targets. Professional objection handling, accurate CRM record-keeping, and adherence to quality and process standards are key. Delivering a strong customer experience while maximizing revenue is paramount.

We are seeking candidates with strong English communication skills and a neutral, clear accent. A proactive sales mindset, persuasive abilities, and excellent active listening with customer empathy are essential. Resilience and the capacity to handle rejection are crucial. Basic proficiency in system and CRM handling is required. A Graduate degree is preferred, though flexibility exists based on communication skills. While 1-2 years of experience is ideal, freshers are welcome, especially those with BPO or sales backgrounds.