Embark on a fulfilling career journey with NTT DATA, a global leader committed to nurturing talent and fostering an inclusive environment where contributions are valued. Our people are the driving force behind our success, fueled by a belief in possibility and a passion for making a difference. At NTT DATA, your work truly matters.

Joining NTT DATA offers unparalleled opportunities for professional growth, including access to diverse learning tools and a supportive global network. You'll be part of an inclusive culture where you can thrive and express your authentic self. Make a significant impact on clients, colleagues, and communities, as your innovative ideas are welcomed and instrumental in keeping us agile and forward-thinking.

Experience the prestige of working with Fortune 500 clients and leading technology partners worldwide. Collaborate with over 40,000 diverse professionals across 57 countries, delivering cutting-edge services in more than 200 nations. NTT DATA provides essential equipment, comprehensive virtual paid training, and a robust benefits package including medical, vision, and dental coverage, an Employee Assistance Program, RRSP options, disability support, and rewarding recognition programs. Internal career advancement is a core offering.

This entry-level outbound sales role involves actively engaging with customers in Canada to promote telecommunication products and services. The primary objective is to drive revenue through consultative selling and achieving sales targets.

Key duties include making a high volume of outbound calls, effectively promoting various telecom offerings such as plans, upgrades, bundles, and retention strategies. You will be expected to deeply understand customer needs to recommend personalized solutions and consistently meet daily, weekly, and monthly sales objectives. Handling objections and rejections with professionalism is crucial, as is maintaining meticulous records in the CRM system regarding calls, conversions, and follow-ups. Adherence to scripts, quality standards, and established processes is mandatory, ensuring a strong customer experience while maximizing revenue.

We are seeking individuals with strong English communication skills and a clear, neutral accent. A natural sales mindset with the ability to persuade effectively is essential.

Key attributes include excellent active listening skills and genuine customer empathy. Resilience and the capacity to handle rejection gracefully are vital for success in this role. Basic proficiency in system and CRM handling is also required.

Candidates should be graduates, with flexibility based on communication skills. A preferred experience range of 2-4 years in a BPO or sales environment is sought. This role operates on a US-Canada Shift (Night Shift) with 10-hour working days, including breaks. The position is 100% Work from Office, with company-provided pick-up and drop facilities for night shifts.