Join NTT DATA as a Call Center Senior Associate and embark on a rewarding career journey. At NTT DATA, our people are our greatest asset. We foster an inclusive environment where you can grow, belong, and make a significant difference. Experience global exposure with Fortune 500 clients and cutting-edge technology partners, working alongside a diverse team across 57 countries.

We offer comprehensive benefits, including virtual paid training, medical, vision, and dental coverage, an Employee Assistance Program, and RRSP options. Enjoy rewards and recognition programs designed to celebrate your achievements and opportunities for internal career advancement.

Engage with Canada-based customers in an outbound sales capacity, promoting telecommunications products and services. Drive revenue through consultative selling by making high-volume calls, understanding customer needs, and recommending tailored solutions. Achieve sales targets, professionally handle objections, and maintain accurate CRM records. Ensure adherence to scripts, quality, and process standards to deliver an exceptional customer experience while maximizing revenue.

Ideal candidates possess strong communication skills with a clear and neutral English accent, a persuasive sales mindset, and the ability to actively listen with customer empathy. Resilience and the capacity to handle rejection are essential. Basic system and CRM handling proficiency is required.

This role requires a Graduate, though flexibility is considered based on communication skills. We are looking for candidates with 2-4 years of prior experience, preferably in BPO or sales.