Join NTT DATA, a global leader where your contributions truly matter and growth is a constant. We cultivate an environment where everyone can thrive, belong, and make a significant impact. As a Call Center Associate, you'll be at the forefront of engaging customers and driving sales.

This entry-level position focuses on outbound sales to Canada-based customers. You will promote telecom products and services, employing consultative selling techniques to boost revenue. It's an excellent opportunity to develop your sales career within a supportive and inclusive global organization.

Your primary role will involve making a high volume of outbound calls to connect with potential and existing customers. You'll be promoting a range of telecom products, including plans, upgrades, and retention offers. Understanding customer needs to recommend suitable solutions is key.

You will be expected to meet daily, weekly, and monthly sales targets. Professional handling of objections and rejections is crucial, alongside maintaining accurate records in our CRM system. Ensuring compliance with all scripts, quality, and process standards will contribute to delivering exceptional customer experiences and maximizing revenue.

We are seeking individuals with strong communication skills and a clear, neutral English accent. A natural sales mindset with persuasive abilities is essential for success in this role.

Key attributes include active listening, customer empathy, and resilience to handle rejection effectively. Basic proficiency in system and CRM handling is also required. While a graduate degree is flexible based on communication skills, 1-2 years of experience in BPO or sales is preferred, though freshers are encouraged to apply.