Join NTT DATA as a Call Center Associate and embark on a rewarding career in sales. This entry-level position focuses on outbound calls to Canada-based customers, promoting telecommunication products and driving revenue through effective selling techniques. You'll be part of a global organization that values growth, belonging, and making a difference. Our supportive environment encourages learning and personal development, offering opportunities to work with Fortune 500 clients and leading technology partners.

Engage with prospective and existing customers through high-volume outbound calls. Effectively promote a range of telecom products, including plans, upgrades, bundles, and retention offers. Understand individual customer needs to recommend personalized solutions. Consistently meet daily, weekly, and monthly sales targets. Professionally manage objections and rejections to maintain positive customer interactions. Keep accurate records of calls, conversions, and follow-up activities in the CRM system. Adhere to all scripts, quality, and process standards. Deliver an exceptional customer experience while maximizing revenue opportunities.

A strong command of English with a neutral accent is essential, coupled with a natural sales aptitude and persuasive communication skills. Demonstrate active listening abilities and customer empathy. Exhibit resilience and the capacity to handle rejections gracefully. Basic proficiency in using computer systems and CRM software is required. While a graduate degree is preferred, flexibility may be extended based on exceptional communication skills. Prior experience in BPO or sales is advantageous, though freshers with the right attitude are encouraged to apply.