Join NTT DATA as a Call Center Associate and launch your career in outbound sales. This entry-level role focuses on engaging customers in Canada, promoting telecom products, and driving revenue through expert consultation. At NTT DATA, we believe in empowering our employees with continuous growth opportunities and fostering an inclusive environment where your contributions are valued and recognized.

Engage prospective and existing customers through high-volume outbound calls to promote telecom products and services. Understand individual customer needs to recommend personalized solutions. Meet and exceed daily, weekly, and monthly sales targets. Professionally manage objections and rejections, maintaining accurate CRM records. Adhere to scripts, quality standards, and processes to ensure compliance and deliver an exceptional customer experience that maximizes revenue.

We are seeking individuals with strong communication skills, particularly a neutral and clear English accent, coupled with a natural sales mindset and persuasive abilities. Essential skills include active listening, customer empathy, and the resilience to handle rejection effectively. Basic proficiency in system and CRM handling is also required. While a graduate degree is preferred, flexibility may be considered based on exceptional communication skills. Prior experience of 1-2 years in a BPO or sales environment is advantageous.