Join NTT DATA as a Call Center Associate and embark on an exciting entry-level outbound sales journey. You will engage with customers in Canada, promote cutting-edge telecom products and services, and drive revenue growth through effective consultative selling.

NTT DATA is dedicated to fostering a culture where talent thrives. We offer continuous growth opportunities through accessible learning resources and an inclusive environment where every individual can excel and contribute meaningfully. Be a part of a global team that makes a real impact.

Engage in high-volume outbound calls to connect with potential and existing customers.

Effectively promote a range of telecom products, including plans, upgrades, bundles, and retention offers.

Understand diverse customer needs to recommend personalized, tailored solutions.

Consistently achieve daily, weekly, and monthly sales targets.

Handle customer objections and rejections with professionalism and poise.

Maintain precise records of calls, conversions, and follow-up actions within the CRM system.

Adhere strictly to scripts, quality assurance, and process standards.

Deliver an exceptional customer experience while maximizing revenue generation.

Possess strong communication skills with a neutral and clear English accent.

Demonstrate a proactive sales mindset and persuasive abilities.

Exhibit active listening skills and genuine customer empathy.

Show resilience and the capacity to handle rejection effectively.

Proficiency in basic system navigation and CRM handling is essential.

Graduates are encouraged to apply; flexibility exists based on exceptional communication skills.

While 1-2 years of experience is preferred, particularly in BPO or sales, freshers are warmly welcomed.