Join NTT DATA as a Call Center Associate, an entry-level outbound sales role focused on engaging Canada-based customers. You will be promoting telecom products and services, driving revenue through consultative selling, and contributing to a dynamic global organization.

NTT DATA offers a supportive environment for career growth, learning, and belonging. You'll be part of an inclusive culture where your contributions are valued, and you can make a significant difference to clients, colleagues, and communities. Experience a global pioneer in technology, working with Fortune 500 clients and a diverse network of professionals across the world.

Engage potential and existing customers through high-volume outbound calls. Promote a range of telecom products, including plans, upgrades, bundles, and retention offers. Understand individual customer needs to recommend personalized solutions. Achieve daily, weekly, and monthly sales targets consistently. Handle customer objections and rejections with professionalism and a positive attitude. Maintain accurate records of calls, conversions, and follow-up actions in the CRM system. Adhere to all scripts, quality assurance, and process standards. Deliver an excellent customer experience while optimizing revenue generation.

A strong command of the English language with a clear and neutral accent is essential. A natural sales mindset coupled with effective persuasive abilities is key. Demonstrate active listening skills and genuine customer empathy. Possess resilience and the capacity to manage rejection constructively. Basic proficiency in system and CRM handling is required. Graduation is generally required, though flexibility may be extended based on exceptional communication skills. While 1–2 years of experience is beneficial, freshers are encouraged to apply. Prior experience in BPO or sales roles is preferred.