Join NTT DATA as a Call Center Associate and embark on a rewarding career in sales. This entry-level role involves engaging with customers in Canada to promote and sell telecommunications products and services. You'll have the opportunity to grow your career within a global organization that values your contributions and fosters an inclusive environment. Make a difference, be part of pioneering initiatives, and work with a diverse team of over 40,000 professionals across 57 countries.

As a Call Center Associate, your primary responsibilities will include making a high volume of outbound calls to potential and existing customers. You will promote various telecom products, such as plans, upgrades, and retention offers, while actively listening to understand customer needs. Recommending tailored solutions and achieving daily, weekly, and monthly sales targets are crucial. You'll also professionally handle objections, maintain accurate CRM records, and ensure adherence to compliance and quality standards to deliver an exceptional customer experience and maximize revenue.

This role is ideally suited for individuals with strong communication skills and a neutral, clear English accent. A proactive sales mindset with persuasive abilities, coupled with active listening and customer empathy, is essential. Resilience and the capacity to handle rejection are key attributes for success. Basic proficiency in system and CRM handling is required. While 1-2 years of experience in BPO or sales is preferred, freshers with strong communication skills are also encouraged to apply. A graduate degree is flexible based on demonstrated communication abilities.