Join NTT DATA as a Call Center Associate, an entry-level outbound sales role focused on engaging Canada-based customers. You'll promote telecommunication products and services, driving revenue through consultative selling. NTT DATA is a global leader committed to fostering an inclusive environment where talent thrives and contributions are valued. "What you do matters" is our ethos, supported by extensive learning opportunities and a diverse global network.

Engage prospective and current customers through high-volume outbound calls to present telecom plans, upgrades, and retention offers. Understand customer needs to propose tailored solutions. Achieve daily, weekly, and monthly sales targets while professionally managing objections and rejections. Maintain accurate CRM records of interactions, conversions, and follow-ups. Ensure adherence to scripts, quality standards, and processes. Deliver exceptional customer experiences that maximize revenue.

Candidates should possess strong communication skills with a clear and neutral English accent, coupled with a persuasive sales mindset. Active listening and customer empathy are crucial. Resilience and the ability to handle rejection are essential for success in this role. Basic proficiency in system and CRM handling is required. A graduate degree is preferred, with flexibility based on exceptional communication abilities. While 1-2 years of experience in BPO or sales is beneficial, freshers are also encouraged to apply.