Call Center Associate

NTT DATA

1–2 yrs Gurugram Full Time Work from office
NTT DATA logo
Posted : today
Actively hiring

Job description

Join NTT DATA, a global leader where people are at the core of our success. We are dedicated to fostering a welcoming environment where contributions are valued and everyone can thrive. Our belief in possibility, powered by our people, drives us to create impact for our clients, colleagues, and communities. As part of a pioneering team, you'll gain exposure to Fortune 500 clients and world-leading technology partners, working with a diverse network of professionals across the globe.

Responsibilities

As an Entry-level Sales Associate, you will engage with Canada-based customers through high-volume outbound calls to promote telecom products and services. Your role involves understanding customer needs, recommending tailored solutions, and achieving sales targets. You will professionally handle objections, maintain accurate CRM records, and ensure compliance with all company standards, all while delivering an exceptional customer experience and maximizing revenue.

Qualifications

We are looking for individuals with strong communication skills and a clear, neutral English accent. A proactive sales mindset, persuasive ability, and active listening skills are essential. Resilience in handling rejection and basic proficiency in system/CRM handling are also required. While a graduate degree is preferred, flexibility is considered based on communication capabilities. Previous experience in BPO or sales, ideally 1-2 years, is advantageous.

Essential Skills

English CommunicationSalesCustomer EmpathyResilienceCRM

Highlights

  • Actively hiring

More Details

RoleCall Center Associate
IndustryInformation Technology & Services, Telecommunications
DepartmentCustomer Support
Employment TypeFull Time, Work from office

About the Company

NTT DATA logo

NTT DATA

Information Technology & Services

Call Center Associate at NTT DATA | SkillMX | SkillMX