Join NTT DATA as a Call Center Associate and kickstart your career in outbound sales. This entry-level role involves engaging with Canada-based customers to promote telecom products and services, driving revenue through effective sales techniques.

NTT DATA is dedicated to fostering a supportive environment where your contributions are valued. We believe in empowering our employees with continuous learning opportunities and a global platform to shine. Be part of an inclusive culture that encourages innovation and allows you to make a significant impact.

Engage with customers through high-volume outbound calls to promote telecom offerings like plans, upgrades, and retention deals. Identify customer needs and propose customized solutions to meet their requirements. Consistently achieve daily, weekly, and monthly sales targets while professionally handling objections. Maintain accurate records of interactions and follow-ups in the CRM system, ensuring adherence to all company standards and processes.

Deliver exceptional customer experiences that maximize revenue. This role requires a resilient individual with a proactive sales approach and a commitment to quality service. Embrace the opportunity to grow within a global pioneer in technology services.

A strong command of English with a clear and neutral accent is essential for effective communication. Candidates should possess a sales-oriented mindset with persuasive abilities and excellent active listening skills, coupled with genuine customer empathy. Resilience and the capacity to manage rejection are key attributes for success in this role. Basic proficiency in system and CRM handling is also required.

An undergraduate degree is preferred, though flexibility may be extended based on exceptional communication skills. We welcome applications from freshers with 0-2 years of experience, with a preference for those with prior BPO or sales experience.