Call Center Associate

NTT DATA

1–2 yrs Gurugram Full Time Work from office
NTT DATA logo
Posted : yesterday
Actively hiring

Job description

Embark on a fulfilling career journey with NTT DATA, a global pioneer dedicated to nurturing talent and fostering an inclusive environment where every contribution is valued. We believe in the power of possibility, driven by our exceptional people. Your work at NTT DATA truly matters, offering opportunities for professional growth through continuous learning and development. Join a diverse global network of over 40,000 colleagues across 57 countries, serving clients worldwide.

Responsibilities

Engage potential and existing customers through high-volume outbound calls to promote telecom products and services. Understand client needs to recommend suitable solutions and drive revenue. Effectively manage objections and rejections while maintaining accurate CRM records of all interactions. Uphold compliance with scripts, quality, and process standards to deliver an excellent customer experience and maximize sales.

Qualifications

This entry-level outbound sales role requires strong English communication skills with a neutral accent, a persuasive sales mindset, and excellent active listening abilities. Resilience in handling rejection is key. Basic proficiency in system and CRM handling is necessary. While a graduate degree is flexible, 1-2 years of BPO or sales experience is preferred. This is a 100% work-from-office position in Gurugram, operating on a US-Canada shift with company-provided transportation.

Essential Skills

English CommunicationSalesCustomer ServiceCRM

Highlights

  • Actively hiring

More Details

RoleCall Center Associate
DepartmentSales
Employment TypeFull Time, Work from office

About the Company

NTT DATA logo

NTT DATA

IT Consulting

Call Center Associate at NTT DATA | SkillMX | SkillMX