Call Center Associate

NTT DATA

1–2 yrs Gurugram Full Time Work from office
NTT DATA logo
Posted : today
Actively hiring

Job description

Join NTT DATA as a Call Center Associate and embark on a rewarding career path. This entry-level role focuses on outbound sales, engaging customers in Canada to promote telecom products and services. We foster an environment where your contributions are valued and you have ample opportunities for growth within a global organization.

Responsibilities

Your role will involve making high-volume outbound calls, promoting telecom offers, and understanding customer needs to provide tailored solutions. You'll be responsible for achieving sales targets, handling objections, maintaining CRM records, and ensuring compliance with all company standards. Delivering exceptional customer experiences while maximizing revenue is key.

Qualifications

We are looking for individuals with strong communication skills and a clear, neutral English accent. A proactive sales mindset with persuasive abilities, coupled with active listening and customer empathy, is essential. Resilience to handle rejection and basic system/CRM handling skills are also required. A graduate qualification is preferred, and 1-2 years of experience in BPO or sales is advantageous.

Essential Skills

English ProficiencyActive ListeningCustomer EmpathyResilienceCRM SoftwarePersuasive CommunicationSales Acumen

Highlights

  • Actively hiring

More Details

RoleCall Center Associate
DepartmentCustomer Support
Employment TypeFull Time, Work from office

About the Company

NTT DATA logo

NTT DATA

IT Consulting

Call Center Associate at NTT DATA | SkillMX | SkillMX