Join NTT DATA as a Call Center Analyst and embark on an entry-level outbound sales journey. This role focuses on engaging customers in Canada, promoting telecommunication products and services, and driving revenue through effective consultative selling.

NTT DATA fosters an environment where your contributions matter. We are dedicated to attracting and nurturing top talent, providing opportunities for growth, and ensuring everyone feels a sense of belonging. Experience a career where your ideas are valued and you can make a real difference.

Engage with a high volume of prospective and existing customers through outbound calls. Promote a range of telecom products including plans, upgrades, bundles, and retention offers. Develop a deep understanding of customer needs to recommend personalized solutions. Consistently achieve daily, weekly, and monthly sales targets. Handle customer objections and rejections with professionalism. Maintain accurate records of interactions, conversions, and follow-ups in the CRM system. Adhere to all scripts, quality assurance, and process standards. Deliver an exceptional customer experience while maximizing revenue.

A strong command of the English language with a neutral and clear accent is essential. Possess a sales-oriented mindset with the ability to persuade effectively. Demonstrate active listening skills and genuine customer empathy. Exhibit resilience and the capacity to handle rejection gracefully. Familiarity with basic system navigation and CRM handling is required. Applicants should be graduates, with flexibility based on exceptional communication skills. Freshers are welcome, and prior BPO or sales experience is preferred.