Business Analyst - P&C
NTT DATA
NTT DATA
Seeking a seasoned Business Analyst with deep Property & Casualty (P&C) insurance expertise to drive significant transformation and modernization initiatives for leading insurers. This role is intensely hands-on, focusing on gathering requirements, analyzing processes, and coordinating with stakeholders. You will also gain exposure to Agentic AI concepts and support pre-sales activities.
The ideal candidate is a proficient BA with comprehensive knowledge of P&C insurance operations. You should be adept at independent work with business stakeholders and skilled in translating complex insurance needs into actionable insights for technical and delivery teams. Crucially, experience within the India General Insurance (P&C) market is mandatory, including a strong understanding of local products, business processes, and regulatory landscapes.
Key responsibilities include performing comprehensive requirements elicitation, analysis, and documentation across critical P&C insurance processes such as underwriting, policy administration, endorsements, renewals, and claims management from First Notice of Loss to settlement. You will develop and maintain essential documentation like BRDs, functional specifications, and user stories. Engaging through workshops and interviews with subject matter experts, you will translate intricate coverage logic, rating rules, and business rules into clear functional requirements. Supporting solution design, ensuring traceability, and assisting with UAT execution and defect triage are also core functions. A significant part of the role involves contributing P&C domain knowledge to digital and Agentic AI initiatives, and providing input for pre-sales and RFP responses.
This role demands 10-15 years of experience as a Business Analyst, with extensive exposure to Property & Casualty or General Insurance. Mandatory hands-on experience within the India General Insurance (P&C) market is essential, requiring a solid grasp of India-specific insurance products, underwriting, claims, policy administration, and distribution processes, alongside knowledge of IRDAI regulations and market practices. A strong foundation in requirements gathering, documentation, and stakeholder management is critical. Experience on core insurance system implementations or modernization projects, coupled with the ability to collaborate effectively with business users and delivery teams, is expected. Familiarity with Agile methodologies and exposure to digital transformation or AI concepts from a business analysis standpoint are also required.
NTT DATA
Insurance