Business Analyst 1-Ops
Oracle
Oracle
Join the Partner Transaction Center (PTC), a vital part of Oracle's Partner Sales and Operations Strategy (PSOS). The PTC ensures the operational excellence of systems and processes that support Oracle's global indirect channel representatives and partners. Our partners are crucial in reselling Oracle software, cloud, and hardware products, enabling customers to achieve their business objectives through combined technology and differentiated services.
We seek a motivated Business Analyst with a proven track record in partner relationship management, strategic business functions, multi-stakeholder operations, and process optimization. The ideal candidate will be dedicated to enhancing the customer experience.
This role demands exceptional, results-driven individuals with strong interpersonal skills for cross-functional collaboration.
Key duties include: - Understanding and executing partner workflows, processes, and business practices. - Serving as the primary contact for partners and channel representatives, liaising daily with internal and external stakeholders to facilitate partner transactions. - Continuously providing insights and identifying opportunities for process enhancements. - Demonstrating the ability to dissect complex problems, generate innovative solutions, evaluate them effectively, and deliver optimal outcomes. - Collaborating closely with senior management to report on all operational aspects and support the execution of new growth initiatives.
Ideal candidates will possess experience in managing partner relationships and implementing strategic business functions. A strong background in operations with multiple stakeholders and a commitment to process optimization are essential for enhancing customer experience.
This role requires a proactive approach to understanding and executing workflows, serving as a key liaison for partners and stakeholders, and driving continuous improvement. Analytical skills to identify and solve problems, coupled with the ability to work with senior leadership on new initiatives, are critical for success in this position.
Oracle
Information Technology & Services