BPO F&A Operations Processing Senior Specialist
NTT DATA
NTT DATA
An exciting opportunity is available for a seasoned Service Desk Team Lead with over 7.5 years of experience. This role focuses on leading a dedicated team in delivering, supporting, and enhancing ServiceNow solutions.
We are seeking a candidate with substantial technical acumen in the ServiceNow platform and demonstrated leadership capabilities. Fluency in Spanish is essential for effective communication with international stakeholders and Spanish-speaking clients.
- Lead and mentor a high-performing service desk team. - Oversee the delivery, support, and enhancement of ServiceNow solutions. - Ensure efficient operations and high service levels. - Collaborate with global teams and clients, leveraging Spanish language proficiency.
- A minimum of 7.5 years of experience in a Service Desk Team Lead role. - Proven track record in leading and managing service desk operations. - Strong technical expertise with the ServiceNow platform. - Excellent leadership and communication skills. - Fluency in Spanish is a mandatory requirement for this position.
NTT DATA
IT Consulting