BPO Call Center Senior Associate
NTT DATA
NTT DATA
Join NTT DATA, a global leader committed to fostering talent and creating an inclusive environment where contributions are valued. We believe in the power of possibility, driven by our dedicated people. At NTT DATA, your work truly matters, offering opportunities for career growth, a sense of belonging in a diverse global team, and the chance to make a significant difference for clients and communities. Experience working with Fortune 500 clients and leading technology partners across 57 countries.
As an Entry-level Outbound Sales Associate, you will engage with Canada-based customers to promote telecom products and services, driving revenue through consultative selling. Key duties include making high-volume outbound calls, understanding customer needs to recommend tailored solutions, and achieving sales targets. You'll also handle objections professionally, maintain accurate CRM records, ensure compliance with standards, and deliver exceptional customer experiences while maximizing revenue.
This role requires strong English communication skills with a neutral or clear accent, a persuasive sales mindset, and the ability to actively listen with customer empathy. Resilience in handling rejection is crucial, along with basic system and CRM handling capabilities. Candidates should be graduates, with a preference for those possessing 2-4 years of experience, particularly in BPO or sales roles. The position is 100% work from office, requires a US-Canada Shift (night shift), and includes company-provided transportation for night shifts.
NTT DATA
Information Technology & Services