Join NTT DATA, a global leader where people are at the core of our success. We offer abundant opportunities for career growth, a global network across 57 countries, and an inclusive environment where your contributions truly matter. As a Senior Associate in our BPO Call Center, you'll be instrumental in driving sales and delivering exceptional customer experiences.

We provide comprehensive support, including all necessary equipment, paid virtual training, and a robust benefits package. Enjoy the convenience of company-provided transportation for night shifts. This is a fantastic opportunity to advance your career in a dynamic and supportive setting.

Engage with Canada-based customers through high-volume outbound calls to promote telecom products and services. Understand individual customer needs to recommend tailored solutions and drive revenue. Achieve daily, weekly, and monthly sales targets by effectively handling objections and closing sales. Maintain accurate records in the CRM system for all interactions, ensuring compliance with company standards and delivering a superior customer experience.

We seek individuals with strong communication skills and a clear, neutral English accent, coupled with a natural sales mindset and persuasive abilities. Essential skills include active listening, customer empathy, and resilience to manage objections effectively. Basic proficiency in system and CRM handling is also required.

Candidates should possess 2-4 years of experience, preferably in a BPO or sales environment. A graduate degree is preferred, though flexibility exists based on demonstrated communication prowess. This role aligns with US-Canada night shifts, requiring 10-hour shifts with breaks.