BPO Call Center Senior Associate
NTT DATA
NTT DATA
Join NTT DATA as an Outbound Sales Executive and embark on a career that values your growth and contributions. We are a global leader committed to building an inclusive environment where you can thrive.
At NTT DATA, you'll find endless opportunities to develop your skills with comprehensive learning resources. Become part of a diverse, global team that impacts clients, colleagues, and communities worldwide. Experience working with Fortune 500 clients and leading technology partners across over 200 countries.
We provide all necessary equipment, paid virtual training, and a robust benefits package including medical, vision, and dental coverage. Additional perks include an Employee Assistance Program, RRSP options, disability coverage, and recognition programs, alongside internal career advancement opportunities.
Engage Canada-based customers through high-volume outbound calls to promote and sell telecom products and services. Understand individual customer needs to recommend tailored solutions and achieve sales targets. Effectively handle objections and rejections while maintaining accurate CRM records.
Ensure adherence to scripts, quality standards, and processes. Your role is crucial in maximizing revenue while delivering an exceptional customer experience. This entry-level position is key to driving sales success for our telecom offerings.
A Graduate degree is preferred, with flexibility based on exceptional communication skills. We seek candidates with 2-4 years of experience, ideally within the BPO or sales sectors. Strong English communication with a clear, neutral accent is essential.
Candidates must possess a proactive sales mindset, effective persuasive abilities, and excellent active listening skills with customer empathy. Resilience and the capacity to handle rejection professionally are vital for this role. Basic proficiency in system and CRM handling is also required.
NTT DATA
Information Technology & Services