Embark on a rewarding career journey with NTT DATA as a Senior Associate in our BPO Call Center.

At NTT DATA, we believe that our people are the cornerstone of our success. We are dedicated to fostering an environment where talent thrives, everyone feels a sense of belonging, and individual contributions are valued. Our culture is driven by a belief in possibility, powered by our exceptional team.

Joining NTT DATA offers continuous opportunities for career advancement through accessible learning resources. Become part of a global community where inclusivity reigns, allowing you to be your authentic self. Make a significant impact on clients, colleagues, and communities, as your innovative ideas are welcomed and contribute to our agility.

Experience the benefits of being a global pioneer, gaining exposure to Fortune 500 clients and leading technology partners, while collaborating with over 40,000 diverse professionals across 57 countries. We provide all necessary equipment, virtual paid training, and a comprehensive benefits package, including medical, vision, dental, RRSP options, and recognition programs.

This role operates on a US-Canada Shift (Night Shift) with 10-hour shifts including breaks. Work is 100% onsite, with company-provided transportation for night shifts. Join us to shape the future of telecommunications sales.

As an Entry-Level Outbound Sales Executive, you will be instrumental in connecting with Canada-based customers to promote telecom products and services.

Your primary responsibilities will include: - Conducting high-volume outbound calls to both prospective and existing customers. - Actively promoting telecom products such as plans, upgrades, bundles, and retention offers. - Identifying customer needs and recommending personalized solutions. - Consistently achieving daily, weekly, and monthly sales targets. - Professionally managing objections and handling rejections. - Maintaining precise records of calls, conversions, and follow-ups in the CRM system. - Adhering strictly to scripts, quality standards, and established processes. - Delivering an exceptional customer experience while maximizing revenue.

We are seeking individuals with a strong foundation in communication and sales to excel in this role.

Ideal candidates will possess: - Excellent communication skills with a neutral and clear English accent. - A proactive sales mindset coupled with persuasive abilities. - Proficient active listening skills and genuine customer empathy. - Resilience and the capacity to handle rejection gracefully. - Basic proficiency in using system applications and CRM tools.

Eligibility criteria: - Graduation is required, with flexibility based on demonstrated communication skills. - A minimum of 2 to 4 years of experience is preferred, particularly in BPO or sales environments.