BPO Call Center Associate
NTT DATA
NTT DATA
Join NTT DATA as a Customer Sales Executive and embark on a rewarding career. At NTT DATA, we believe in fostering an environment where everyone can thrive and contribute meaningfully. We are dedicated to attracting and nurturing top talent, ensuring a sense of belonging and recognizing individual contributions. Our commitment to possibility drives us, powered by our exceptional people.
Experience continuous career growth with access to numerous self-learning tools. Become part of a global organization that values inclusivity, allowing you to express your best self. You'll join a team that makes a real difference to clients, colleagues, and communities, where your ideas are welcomed and contribute to our agility. As a global pioneer, you'll gain exposure to Fortune 500 clients and leading technology partners, working alongside over 40,000 diverse colleagues across 57 countries.
This entry-level outbound sales role involves engaging with Canada-based customers to promote telecom products and services. You will be responsible for driving revenue through effective consultative selling.
Key duties include making a high volume of outbound calls, promoting various telecom offerings, understanding customer needs to recommend tailored solutions, and consistently achieving daily, weekly, and monthly sales targets. You will also handle customer objections and rejections professionally, maintain accurate CRM records of all interactions, conversions, and follow-ups, and ensure strict adherence to scripts, quality assurance, and process standards. The ultimate goal is to deliver an outstanding customer experience while maximizing revenue.
We are seeking individuals with strong communication skills and a clear, neutral English accent. A proactive sales mindset coupled with persuasive abilities is essential. Candidates should possess strong active listening skills and demonstrate customer empathy, along with resilience and the capacity to handle rejection effectively. Basic proficiency in system and CRM handling is also required.
Eligibility criteria include being a graduate, with flexibility based on communication skills. We prefer candidates with 1-2 years of prior experience, ideally within the BPO or sales sectors. This is a full-time, 100% onsite position based in Gurugram, Haryana, operating on a US-Canada Shift (Night Shift). Company-provided transportation is available for night shifts.
NTT DATA
IT Consulting