Join our dynamic banking operations team as a Senior Representative. This role is integral to ensuring the smooth and efficient execution of critical shareholder and entity processes. You will be responsible for detailed investigations, data compilation, and maintaining high standards of client reporting and transaction management.

We are seeking an individual with a keen eye for detail and a proactive approach to problem-solving. If you thrive in a detail-oriented environment and are committed to upholding confidentiality, this position offers a great opportunity to grow your career in financial operations.

Key responsibilities include unwrapping shareholder details and entity information, conducting thorough investigations, and compiling necessary documentation. You will ensure the accurate and timely completion of client reporting and transactions, meeting or exceeding service level agreements. Identifying and resolving both routine and non-routine issues, escalating when necessary, is also a core part of this role. Maintaining the utmost confidentiality in handling sensitive information is paramount.

Ideal candidates will possess 0-18 months of relevant experience and a foundational understanding of KYC/CDD principles. The ability to comprehend moderately complex transactions and interpret source documents is essential. Strong organizational and multi-tasking skills, coupled with good decision-making capabilities, are required. Proficiency in data entry and word processing, a working knowledge of MS Office applications, and the ability to navigate web-based platforms are also necessary computer skills.