Join our dynamic team as a Banking Operations Senior Representative, playing a crucial role in supporting our financial operations. This position involves ensuring the integrity of shareholder and entity information, conducting thorough investigations, and maintaining meticulous records.

You will be instrumental in meeting and exceeding client service level agreements through the accurate and timely completion of various transactions. This role offers an excellent opportunity to develop your skills in a fast-paced banking environment.

Key responsibilities include performing detailed unwrapping of shareholder and entity details, conducting comprehensive investigations, and compiling all necessary documentation and evidence. You will maintain precise, detailed notes and ensure the accurate and prompt completion of reports for clients.

Furthermore, you'll manage transaction processing to meet or surpass client SLAs, and proactively identify and resolve both routine and non-routine issues, escalating when necessary. Maintaining the highest level of confidentiality with all received information is paramount. Problem-solving will involve fact-finding, information gathering, data verification, and compilation using established tools and procedures.

Ideal candidates will possess 0-18 months of relevant experience and a foundational understanding of KYC/CDD principles. You should be adept at understanding moderately complex transactions and interpreting source documents.

Strong organizational and multitasking abilities, coupled with a detail-oriented approach and sound decision-making skills, are essential. Proficiency in data entry, word processing, MS Office applications, and navigating web-based platforms is required.