Join our dynamic team as a Banking Operations Senior Representative and play a key role in streamlining our Business Banking Loan processes.

This position offers a great opportunity to leverage your analytical and operational skills within a reputable financial institution.

We are seeking detail-oriented individuals who are committed to maintaining high standards of operational excellence and customer satisfaction.

Your primary responsibility will involve analyzing and executing the Business Banking Loan process according to established Standard Operating Procedures.

You will interpret incoming requests for loan processing, accurately capturing all necessary information into our systems.

Maintaining strict adherence to all agreed-upon standardized processes and procedures is crucial for this role, ensuring consistent and compliant operations.

Additional duties include participating in training programs to adapt to evolving business needs and attending team meetings or client calls as required.

Ideal candidates will possess 0-2 years of experience within the Banking BPO sector.

A University degree or equivalent, requiring at least 3 years of formal study in Accounting & Commerce, is essential.

We are looking for individuals who can effectively communicate both orally and in writing in English, ensuring clear information exchange with clients.

Flexibility to work scheduled shifts is also a requirement for this role.