Join our dynamic team as a Banking Operations Associate in Chennai. This role is crucial for ensuring smooth and compliant banking operations within an international BPO setting. We are seeking individuals with a strong background in KYC/AML/CDD processes and a commitment to maintaining high operational standards. Flexibility for night shifts is essential for this position.

Key responsibilities include maintaining strict adherence to KYC/AML/CDD protocols, ensuring operational efficiency by meeting SLAs, and reporting regularly to management. You will be expected to proactively identify potential issues, collaborate with team members to resolve complex challenges, and uphold departmental objectives. This role also involves participating in training and adhering to all project and procedural guidelines.

A Bachelor's degree is required for this position, along with 2 to 5 years of proven experience in international BPO banking operations. A comprehensive understanding and practical experience in KYC, AML, and CDD are mandatory. Excellent English oral and communication skills are vital for effective interaction. Candidates must be flexible to work night shifts and possess a strong ability to manage SLAs and report effectively.