Lead the firm's centralized Project Management Office (PMO) capability, providing standardized project management support across diverse engagements. This pivotal role involves designing scalable PMO services, establishing robust governance frameworks, and defining the PMO strategy. You will standardize reporting, develop enterprise metrics, identify automation opportunities, and continuously enhance delivery operations across the entire portfolio. Collaboration with Delivery Leaders, Project Managers, Account Leadership, Finance, Quality, and Operations teams is essential to ensure consistent PMO process execution while enabling project teams to focus on successful delivery.

Drive the design, implementation, and ongoing enhancement of the firm's centralized PMO as a Service. Develop and execute the PMO strategy and roadmap to elevate service offerings, boost organizational PMO maturity, and foster operational excellence in projects. Standardize PMO processes, governance frameworks, templates, KPIs, and reporting across numerous projects and accounts. Create enterprise-level dashboards and reports to offer leadership valuable portfolio insights, performance metrics, financial data, and operational trends. Champion process optimization and automation initiatives utilizing tools like Power BI, Power Automate, Excel, and ServiceNow for improved efficiency and scalability. Partner closely with Delivery Leaders, Project Managers, Finance, and Operations to ensure uniform PMO practices and governance across all engagements. Lead and mentor a team of PMO Analysts, overseeing work allocation, quality reviews, and capability development. Identify opportunities to advance PMO maturity through best practices, reusable assets, and innovative service solutions. Monitor PMO service performance, stakeholder satisfaction, and adoption rates, actively driving continuous improvement efforts.

Possess a strong understanding of PMO governance, portfolio management, project reporting, and delivery operations. Demonstrate proficiency in Power BI, Advanced Excel, and PowerPoint, along with automation tools. Exhibit excellent analytical, stakeholder management, leadership, and process improvement skills. Preferred qualifications include 15+ years of experience in PMO, Delivery Operations, or Consulting. Experience supporting multiple concurrent projects and a strong reporting and analytics background are highly valued. Familiarity with implementing standardized governance frameworks and experience with Power BI, ServiceNow, Power Automate, Microsoft 365, and AI-enabled productivity tools are advantageous. PMP, ITIL, or equivalent certifications are preferred but not mandatory.