Join EY as a Resource Management Advanced Associate and become part of a leading, high-performing team dedicated to delivering exceptional client service. You will contribute to a global service delivery network, supporting strategic business solutions and helping to build a better working world. This role offers significant learning and growth opportunities within a dynamic, global environment, empowering you to develop expertise in workforce management and contribute to the firm's strategic initiatives.

At EY, we invest in your professional development, providing a blend of learning, networking, and coaching. As part of a large, supportive team, you'll have ample chances to showcase your skills and make a tangible impact. We foster a culture of innovation and continuous improvement, ensuring you gain valuable experience from industry-leading professionals.

As an Associate, you will be the primary staffing point of contact for your assigned region or team. Your core duties will involve collaborating with service delivery managers to forecast staffing needs, analyze demand patterns, and manage the supply-demand balance. You'll be responsible for scheduling individuals onto projects, optimizing employee utilization, and effectively managing the bench.

Key responsibilities include: - Capturing and analyzing demand projections to identify actionable staffing needs. - Calculating staffing requirements based on project deadlines and productivity targets. - Matching employee skills and experiences to project demands. - Creating optimized staffing schedules to balance service quality and cost. - Maintaining accurate employee schedules in the designated tool and resolving conflicts promptly. - Proactively monitoring resource availability and future project demands. - Minimizing bench time through strategic deployment and reducing unfulfilled demand. - Tracking and reporting on key Workforce Management KPIs, such as utilization rates and time-to-fulfill.

We are seeking graduates with 2-3 years of experience in workforce management. A solid understanding of business models and the operational/financial aspects of service delivery is highly beneficial. The ideal candidate possesses strong analytical skills, with the ability to accurately compute staffing demands, validate skill sets, identify suitable internal candidates, and negotiate effectively with service delivery managers.

Essential qualifications include: - Excellent analytical and problem-solving abilities. - Proficient verbal and written communication skills. - Basic proficiency in MS Excel. - Strong teaming and interpersonal capabilities. - A positive outlook and the capacity to perform under pressure.

Experience with workforce management concepts, resource deployment, and scheduling is preferred, along with subject matter expertise in resource management and demand planning within consulting, technology, financial services, or accounting firms.