Embark on a dynamic career at EY within our Global Delivery Services (GDS) team, a cornerstone of our worldwide operations since 2002. We are expanding our network of over 80,000 professionals across ten global locations, playing a vital role in EY's growth strategy. This Associate position in Resource Management offers a unique opportunity to contribute to our client service and enablement functions, supporting diverse teams worldwide.

Join a culture that champions professional development, inclusiveness, and continuous learning. We empower our people with future-focused skills and world-class experiences, fostering an environment where your unique talents can thrive. As part of a market-leading, multi-disciplinary team, you'll work with leading businesses across various industries and gain exposure to EY GDS Assurance practices globally.

As an Associate in Resource Management, your key responsibilities will include:

- Maintaining accurate and timely updates of resource schedules using specialized tools like Retain/Profinda. - Proactively identifying and resolving scheduling conflicts to ensure seamless operations. - Continuously monitoring resource availability and requirements to optimize deployment. - Efficiently managing email requests for scheduling and ensuring fulfillment within defined timelines. - Maximizing resource utilization through strategic schedule management. - Generating and analyzing reports on resource availability, utilization, and forecasting.

To excel in this role, you should possess:

- A strong understanding of resource management principles and practices, with 0-3 years of relevant experience. Exposure to workforce management or general operations with a keen acumen for resource management is highly preferred. - Excellent verbal and written communication skills, coupled with advanced proficiency in MS Excel. - Exceptional teaming and interpersonal skills, enabling effective collaboration within diverse teams. - A positive attitude and the resilience to perform effectively under tight deadlines. - Ideally, you'll also have a solid grasp of MS Office suite and a foundational understanding of Power BI, along with a keen interest in business and commercial aspects. - The ability to demonstrate initiative, resolve routine issues independently, and support junior team members is essential. You will also be expected to anticipate and escalate potential risks to senior team members.