Associate - Operations - Operations - CBS - FIN - FP&A Account Support - Gurgaon
EY
EY
Join a global leader in assurance, tax, transaction, and advisory services. We cultivate a culture that provides comprehensive training, ample opportunities, and creative freedom, fostering your growth and development. At EY, we focus not just on your present capabilities but on your future potential. We believe your career is yours to build, offering limitless possibilities and enriching experiences to help you achieve your professional best.
This role is within our Operations division, specifically in CBS - FIN - FP&A Account Support, based in Gurgaon. Our enablement functions are designed to enhance EY's operational efficiency. As a CBS professional, you'll collaborate across teams, providing essential knowledge, resources, and tools that empower EY to deliver exceptional client service, succeed in the marketplace, and drive organizational growth and profitability. Key CBS teams include Finance, IT, HR, Enterprise Support Services, Administration, Brand, Marketing, Communications, and Quality & Risk Management.
We offer diverse career paths through a wide range of engagements, mentorship, and formal learning opportunities. Our goal is to develop exceptional leaders who collaborate to fulfill our commitments to all stakeholders and play a vital role in creating a better working world for our people, clients, and communities.
As an Internal Business Advisor, you will play a crucial role in advising and supporting our internal client-serving teams across India and Bangladesh. Your primary objective will be to guide them in effectively utilizing SAP and its associated processes to manage client projects. This position offers the opportunity to provide high-quality advisory services to our internal stakeholders. We seek individuals who are flexible and adept at navigating a constantly evolving environment, making this an ideal place to hone your skills.
Your daily responsibilities will include: - Collaborating with Finance teams to engage client-serving teams and assist with their financial matters. - Preparing and delivering training sessions for client-serving teams on SAP and finance-related topics. - Providing virtual support to client-serving teams via phone or email. - Partnering with teams to promptly resolve their immediate queries. - Educating and guiding users through recommendations and training materials. - Ensuring timely responses or appropriate escalation of issues. - Documenting all interactions (calls, emails, chats) within the system. - Sharing best practices and supporting colleagues across different borders and service lines. - Staying current with the firm's latest policies, processes, and tools. - Maintaining connections with business and functional experts. - Proactively seeking knowledge and engaging in self-education.
To be considered for this role, you should possess a Bachelor of Commerce degree. While not mandatory, experience in a finance-related field would be advantageous.
We are looking for individuals who can work collaboratively, delivering services across multiple client departments while adhering to commercial and legal requirements. You should demonstrate a practical approach to problem-solving, with the ability to provide insightful and actionable solutions. Ideal candidates are agile, curious, mindful, and capable of maintaining positive energy, while also being adaptable and creative in their work. If you can confidently demonstrate that you meet these criteria, we encourage you to apply.
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