Associate Director Operational Excellence

UnitedHealth Group

10+ yrs Gurugram Full Time Hybrid (office + remote)
UnitedHealth Group logo
Posted : today
Actively hiring

Job description

Advance global health optimization with Optum, a leader in care delivery powered by technology. Join a supportive culture focused on inclusion, growth, and comprehensive benefits. This individual contributor role offers high visibility and accelerated learning opportunities, where you'll shape AI strategy and drive innovation across the enterprise.

Contribute to Optum's mission of helping people live healthier lives. You will be instrumental in connecting individuals with the resources they need for optimal well-being. Embrace a collaborative environment that fosters professional development and makes a tangible impact on the communities we serve.

Responsibilities

Develop comprehensive AI strategies across business units, managing stakeholder relationships and ensuring CXO alignment. Lead large-scale innovation forums from ideation through implementation, focusing on AI deployment and appropriate metric conceptualization. Drive execution readiness for AI-first initiatives and reimagine current processes with AI.

Foster collaboration among operations, transformation, data, AI, and technology teams. Ensure adherence to all company policies, procedures, and business directives, including flexible work arrangements and team assignments.

Qualifications

A Bachelor's Degree in any discipline is required, along with a Project Management certification or an MBA from a top-tier institution. Requires a minimum of 10 years of work experience, with a strong background in emerging technologies like automation, Machine Learning, Natural Language Processing, and Artificial Intelligence.

Demonstrated experience in managing innovation forums, building AI strategies, and engaging with leadership stakeholders. Proficient in program management, including transformation roadmaps for AI/ML/Gen AI, and deploying cutting-edge technologies and automations. Proven ability in change management, with excellent communication and presentation skills, is essential for this role.

Essential Skills

AI StrategyProgram ManagementInnovation ForumsStakeholder ManagementCXO AlignmentStrategic ThinkingEmerging TechnologiesAutomationMachine LearningNatural Language ProcessingArtificial IntelligenceProcess ImprovementChange ManagementCommunicationPresentation SkillsTransformation RoadmapsGen AI

Highlights

  • Actively hiring

More Details

RoleAssociate Director Operational Excellence
IndustryHealthcare
DepartmentProject Management, Strategy / Corporate Planning, Operations
Employment TypeFull Time, Hybrid (office + remote)

About the Company

UnitedHealth logo

UnitedHealth

Healthcare

Associate Director Operational Excellence at UnitedHealth Group | SkillMX | SkillMX