Associate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore

EY

3–5 yrs Bengaluru Full Time Work from office
EY logo
Posted : yesterday
Actively hiring

Job description

Join a global leader in assurance, tax, transaction, and advisory services, fostering a culture of growth and development. We believe in empowering individuals to build their careers and become their best professional selves. This role focuses on People Consulting, aligning HR strategies with business objectives to drive transformation and competitive advantage.

EY's People Consulting professionals help clients strategically align their people agenda with broader business goals. By placing Humans@Center of the transformation journey, we help organizations drive sustainable change through the power of their workforce. Our approach enables clients to reimagine their future workforce—ensuring they have the right talent, with the right skills, in the right roles, at the right cost—ultimately turning their people strategy into a competitive advantage.

Responsibilities

As an Associate Consultant in Workforce Advisory, you will provide operational execution, case support, and data stewardship for employee lifecycle management within HR Shared Services. You will ensure adherence to HR policies, country-specific nuances, and data privacy requirements.

Key responsibilities include: - Managing end-to-end employee lifecycle transactions (hires, transfers, job changes, exits). - Validating approvals, effective dates, and employee data for accuracy. - Maintaining accurate case records, audit trails, and closure notes in the HR helpdesk system. - Collaborating with HRBPs and other stakeholders to resolve data discrepancies. - Supporting knowledge transfer and process playback to confirm operational readiness. - Identifying recurring issues and recommending process or knowledge-base improvements.

Qualifications

We are seeking an Associate Consultant with a strong HR operations mindset and 3-5 years of mandatory experience in employee lifecycle management within HR operations, GCC, GBS, or shared services.

Essential qualifications and skills include: - Hands-on experience in HR ticketing, case documentation, SLA management, and employee data confidentiality. - Proficiency in using HR systems and process documentation for employee lifecycle transactions. - Exposure to Workday HCM or SAP SuccessFactors for employee data management and reporting. - Experience with ServiceNow HRSD or a comparable helpdesk/case management workflow. - Strong business English and the ability to support global stakeholders.

Educational qualifications include a Master of Business Administration, PG Diploma in Human Resource Management, Bachelor of Commerce, or Bachelor of Business Administration.

Essential Skills

Employee Lifecycle ManagementHR OperationsHR Shared ServicesServiceNow HRSDWorkday HCMSAP SuccessFactorsBusiness English

Good to Have

Pharma HR OperationsLife Sciences HR OperationsGCC HR OperationsBOTTransition ManagementKnowledge TransferProcess DocumentationKnowledge Base GovernanceRoot Cause AnalysisContinuous ImprovementData PrivacyGDPRHR ComplianceAudit Support

Highlights

  • Actively hiring

More Details

RoleAssociate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore
IndustryManagement Consulting
DepartmentHuman Resources
Employment TypeFull Time, Work from office

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Management Consulting

Associate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore at EY | SkillMX | SkillMX