Associate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore

EY

3–5 yrs Bengaluru Full Time Remote
EY logo
Posted : yesterday
Actively hiring

Job description

Embark on a career in Workforce Advisory within EY's People Consulting practice. This role focuses on strategically aligning people initiatives with business objectives, ensuring organizations can drive sustainable change by placing humans at the center of their transformation journeys. You will contribute to reimagining future workforces, ensuring the right talent is in place at the right cost to build a competitive advantage.

EY is a global leader committed to developing passionate professionals. We foster a culture that prioritizes training, opportunities, and creative freedom. Your career journey is yours to build, with limitless potential and fulfilling experiences designed to help you achieve your professional best.

Responsibilities

As an Associate Consultant in Workforce Advisory, you will support the Bangalore HR Shared Services operation for employee lifecycle management. Your responsibilities include operational execution, case support, data stewardship, and stakeholder follow-up, ensuring adherence to HR policies, country-specific nuances, and data privacy requirements.

You will own end-to-end employee lifecycle transactions, including hires, transfers, job changes, and exits. This involves validating approvals and data, maintaining accurate case documentation, and coordinating with various stakeholders to resolve discrepancies. Additionally, you will support knowledge transfer, provide process playback, and identify opportunities for process and knowledge-base improvements.

Qualifications

To excel in this role, a minimum of 3-5 years of mandatory experience in HR operations, GCC, GBS, or shared services is required, with a strong focus on employee lifecycle management. Hands-on experience with HR ticketing systems, case documentation, SLA management, and maintaining employee data confidentiality is essential.

Proficiency in using HR systems and process documentation to execute transactions or resolve queries is expected. Exposure to Workday HCM or SAP SuccessFactors for employee data management and transactions, along with experience in ServiceNow HRSD or a comparable case management workflow, is highly desirable. Strong business English communication skills are necessary to support global stakeholders effectively.

Essential Skills

Employee Lifecycle ManagementHR OperationsShared ServicesGCCGBSHR TicketingCase DocumentationSLA ManagementEmployee Data ConfidentialityWorkday HCMSAP SuccessFactorsServiceNow HRSDBusiness English

Good to Have

Pharma HR OperationsLife Sciences HR OperationsRegulated Industry HR OperationsBOTTransition ManagementKnowledge TransferProcess DocumentationKnowledge Base GovernanceDashboardsRoot Cause AnalysisContinuous ImprovementData PrivacyGDPRHR ComplianceAudit Support

Highlights

  • Actively hiring

More Details

RoleAssociate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore
IndustryManagement Consulting
DepartmentHuman Resources, Consulting
Employment TypeFull Time, Remote

About the Company

EY Global Delivery Services ( EY GDS) logo

EY Global Delivery Services ( EY GDS)

Management Consulting

Associate Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore at EY | SkillMX | SkillMX