Join our team as an Associate Analyst, contributing to critical operations within the DigiGov initiative in Delhi. This role focuses on providing essential support and guidance for the IAFIS application.

This position offers an excellent opportunity for individuals seeking to make a tangible impact in a dynamic government technology project.

As an Associate Analyst, you will be the primary point of contact for Indian Army personnel, offering expert guidance and support on utilizing the IAFIS application.

Key duties include assisting users with the onboarding process and efficiently managing support tickets within our designated system. You will also coordinate activities as required to ensure smooth operational flow.

We are seeking candidates who are customer-focused and possess a thorough understanding of the IAFIS application.

An "Any Graduate" degree is required. The ability to communicate effectively and provide clear instructions over the phone is essential for this role. Familiarity with ticket management solutions is a plus.